Spa Google Review Tool
The fastest way for a spa to turn a finished treatment into a Google review. Add a name and number, hit send, get back to work.
14-day free trial · No setup fees · Cancel anytime
What the Tool Does (And What It Doesn't)
This isn't a marketing platform. It isn't a CRM. It's a tool that does exactly one thing: get a guest to leave a Google review after you've finished a treatment. Below is what's inside.
SMS review requests
Sent the moment you finish a treatment. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy guests give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a guest doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the guest back and fix the issue.
Conversion stats
See how many requests you've sent, how many guests clicked through, and how many actually posted a review.
Bulk import past guests
Upload a CSV of recent guests and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Using the Tool Actually Looks Like for a Spa
Five real scenarios from a typical week — a spa day, a massage, a follow-up on an older couples treatment. Same three taps every time.
spa day
A guest who's just had a spa day from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
massage
A guest who's just had a massage from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
couples treatment
A guest who's just had a couples treatment from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
facial
A guest who's just had a facial from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Why Most Spas Don't Use a Review Tool — Yet
The tools have been around for years. So why have most spa owners never tried one? It usually comes down to the four objections below — all of which fall apart on closer look.
Spa visits are occasional — customers need prompting to review
You compete with hotel spas and day spa chains
The experience is the product — one bad moment ruins it
Gift vouchers mean the reviewer isn't always the buyer
Top-ranking spas typically have 50-200 Google reviews.
The Tool, From Tap to Review
Step one: open the app. Step two: enter the guest. Step three: send. The SMS goes out, the review form opens for them, and your Google profile gets one richer. That's the whole product.
Finish a treatment
Wrap up the work the same way you always have. Nothing changes in how you operate.
Add the guest
Drop their name and mobile into the app — fifteen seconds, from your phone.
Reviews land
Happy guests post directly to Google. Unhappy ones give you private feedback first.
The Tool's Price for Spas
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 treatments a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 treatments a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 treatments a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Tool FAQs
How quickly can I send my first request?+
Under five minutes from signup. Connect your Google profile, add your first guest, hit send. You'll often see the review appear on your profile that same day.
Does the tool send by SMS or email?+
SMS only. Email gets a fraction of the open rate and a much lower review conversion, so the tool is built around what actually works for a spa: a single polite text message to a UK mobile.
What happens if a guest doesn't reply?+
The tool sends one polite reminder after 3 days. After that, no more — we don't believe in nagging your guests on your behalf.
Can I bulk import old guests?+
Yes — upload a CSV, the tool deduplicates and validates phone numbers, and you can send a one-off request to everyone you've worked for in the last 6-12 months.
The simplest review tool a spa can pick up.
No training, no onboarding, no integrations to set up. Sign up, add your first guest, hit send. The next review is on its way.
Use the Tool14-day free trial · No setup fees · Cancel anytime
Other Beauty we work with
The same approach works for adjacent beauty — same automation, different defaults.
More for spas
Same topic, different angles — useful if you're researching how reviews fit into your wider spa business.
Further reading
Articles from the blog that go deeper into the topics on this page.