Automated Google Reviews for Spas
Grow Our Reviews sends your guests a review request after every treatment. More Google reviews, better local rankings, more guests finding you.
14-day free trial · No setup fees · Cancel anytime
Why Most Spas Have Too Few Google Reviews
The work doesn't stop and the asking gets forgotten. Most spas can name half a dozen guests they could have asked last month — and didn't. Top-ranking spas typically have 50-200 Google reviews, and you're nowhere near it because the process is manual.
Spa visits are occasional — customers need prompting to review
You compete with hotel spas and day spa chains
The experience is the product — one bad moment ruins it
Gift vouchers mean the reviewer isn't always the buyer
Top-ranking spas typically have 50-200 Google reviews.
Why Google Reviews Matter for Spas
Spa visits are about experience and relaxation. Reviews about ambiance, therapist skill, cleanliness, and value for money help potential guests choose your spa for their next treat or gift. When someone searches "spa near me", Google shows the top three results based heavily on review count and rating — and those three results get most of the clicks.
"spa near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a spa, reviews are the first social proof potential guests see — long before they ever talk to you.
Permanent asset
Unlike Treatwell, Google reviews are free, owned by you, and don't disappear when you stop paying.
How Grow Our Reviews Works for Spas
Three steps, no chasing. Finish a treatment, drop your guest's name and number into the app, and we handle the rest. Happy guests go straight to your Google profile. Unhappy ones give you private feedback first — so your public rating stays clean.
Finish a treatment
Wrap up the work the same way you always have. Nothing changes in how you operate.
Add the guest
Drop their name and mobile into the app — fifteen seconds, from your phone.
Reviews land
Happy guests post directly to Google. Unhappy ones give you private feedback first.
Works for Every Type of Spa Work
Whether you're doing a spa day or an emergency couples treatment, the workflow is the same — the request goes out, the review comes in.
spa day
A guest who's just had a spa day from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
massage
A guest who's just had a massage from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
couples treatment
A guest who's just had a couples treatment from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
facial
A guest who's just had a facial from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Pricing for Spas
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 treatments a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 treatments a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 treatments a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Frequently Asked Questions
How many Google reviews does a spa need to rank locally?+
Top-ranking spas typically have 50-200 Google reviews. The exact number depends on how competitive your area is, but consistency matters as much as volume — Google looks at how recently you've been collecting them.
Can I send review requests to my existing guests?+
Yes. You can bulk import past guests and send a one-off request asking for a review. Most spas get a wave of reviews in the first week by reaching back to recent guests who would have happily reviewed if asked.
What if a guest is unhappy?+
Unhappy guests never reach your public Google profile. The sentiment gate intercepts low ratings and turns them into private feedback you can act on — protecting your rating and giving you a chance to fix it.
How long until I see results as a spa?+
Most spa owners get their first new reviews within the first week. Local ranking changes typically follow within 4-8 weeks of consistent collection.
Start collecting Google reviews for your spa today.
Set up takes ten minutes. Your next treatment could be the one that finally gets reviewed — automatically, with no chasing.
Start Your Free Trial14-day free trial · No setup fees · Cancel anytime
Other Beauty we work with
The same approach works for adjacent beauty — same automation, different defaults.
More for spas
Same topic, different angles — useful if you're researching how reviews fit into your wider spa business.
Further reading
Articles from the blog that go deeper into the topics on this page.