Drainage Engineer Google Review Tool
The fastest way for a drainage engineer to turn a finished job into a Google review. Add a name and number, hit send, get back to work.
14-day free trial · No setup fees · Cancel anytime
What the Tool Does (And What It Doesn't)
This isn't a marketing platform. It isn't a CRM. It's a tool that does exactly one thing: get a customer to leave a Google review after you've finished a job. Below is what's inside.
SMS review requests
Sent the moment you finish a job. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy customers give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a customer doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the customer back and fix the issue.
Conversion stats
See how many requests you've sent, how many customers clicked through, and how many actually posted a review.
Bulk import past customers
Upload a CSV of recent customers and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Using the Tool Actually Looks Like for a Drainage Engineer
Five real scenarios from a typical week — a blocked drain clearing, a CCTV drain survey, a follow-up on an older drain repair. Same three taps every time.
blocked drain clearing
A customer who's just had a blocked drain clearing from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
CCTV drain survey
A customer who's just had a CCTV drain survey from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
drain repair
A customer who's just had a drain repair from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
septic tank emptying
A customer who's just had a septic tank emptying from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Why Most Drainage Engineers Don't Use a Review Tool — Yet
The tools have been around for years. So why have most drainage business owners never tried one? It usually comes down to the four objections below — all of which fall apart on closer look.
Nobody wants to think about drains — let alone review the experience
Emergency unblocking is urgent but forgettable once fixed
Drain work is unpleasant — customers want to forget it happened
You compete with Dyno-Rod and national chains
Top-ranking drainage engineers typically have 30-60 Google reviews.
The Tool, From Tap to Review
Step one: open the app. Step two: enter the customer. Step three: send. The SMS goes out, the review form opens for them, and your Google profile gets one richer. That's the whole product.
Finish a job
Wrap up the work the same way you always have. Nothing changes in how you operate.
Add the customer
Drop their name and mobile into the app — fifteen seconds, from your phone.
Reviews land
Happy customers post directly to Google. Unhappy ones give you private feedback first.
The Tool's Price for Drainage Engineers
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 jobs a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 jobs a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 jobs a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Tool FAQs
How quickly can I send my first request?+
Under five minutes from signup. Connect your Google profile, add your first customer, hit send. You'll often see the review appear on your profile that same day.
Does the tool send by SMS or email?+
SMS only. Email gets a fraction of the open rate and a much lower review conversion, so the tool is built around what actually works for a drainage engineer: a single polite text message to a UK mobile.
What happens if a customer doesn't reply?+
The tool sends one polite reminder after 3 days. After that, no more — we don't believe in nagging your customers on your behalf.
Can I bulk import old customers?+
Yes — upload a CSV, the tool deduplicates and validates phone numbers, and you can send a one-off request to everyone you've worked for in the last 6-12 months.
The simplest review tool a drainage engineer can pick up.
No training, no onboarding, no integrations to set up. Sign up, add your first customer, hit send. The next review is on its way.
Use the Tool14-day free trial · No setup fees · Cancel anytime
Other Trades we work with
The same approach works for adjacent trades — same automation, different defaults.
More for drainage engineers
Same topic, different angles — useful if you're researching how reviews fit into your wider drainage business.
Further reading
Articles from the blog that go deeper into the topics on this page.