Review Software for Letting Agents
Software designed for a letting agency, not a generic SaaS dashboard. SMS-first, low admin, and a phone-friendly interface for when you're between tenant findings.
14-day free trial · No setup fees · Cancel anytime
What the Software Does for Letting Agents
Six features, all built around the same job: turn a finished let into a posted review with the least possible work from you. Nothing fluffy. Nothing you'd never use.
SMS review requests
Sent the moment you finish a let. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy clients give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a client doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the client back and fix the issue.
Conversion stats
See how many requests you've sent, how many clients clicked through, and how many actually posted a review.
Bulk import past clients
Upload a CSV of recent clients and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Software Like This Solves for Letting Agents
Generic CRMs treat a letting agency like a tech startup. Bespoke booking software costs hundreds a month and barely touches reviews. Below are the four specific problems this software was built to fix.
Both landlords and tenants can review you — and their interests often conflict
Property management is thankless — tenants complain, landlords expect perfection
Online letting services undercut on fees
Negative tenant reviews can dominate your profile
Top-ranking letting agents typically have 30-100 Google reviews.
Why Letting Agents Need Review Software in the First Place
Letting agents serve two audiences: landlords and tenants. Reviews from landlords about good tenant vetting and minimal voids are gold. Reviews from tenants about responsive maintenance handling build your reputation from both sides. Software solves the asking problem at scale — you can't do this by hand and run a business at the same time.
"letting agent near me"
Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.
Trust signal
For a letting agency, reviews are the first social proof potential clients see — long before they ever talk to you.
Permanent asset
Unlike OpenRent, Google reviews are free, owned by you, and don't disappear when you stop paying.
Designed Around the Reality of Letting Work
From the busy week of a letting agent juggling a tenant finding and a property management on the same day, to the slow weeks — the software pulls its weight in both.
tenant finding
A client who's just had a tenant finding from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
property management
A client who's just had a property management from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
rent collection
A client who's just had a rent collection from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
property inspections
A client who's just had a property inspections from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Letting Agents Pricing — Simple and Flat
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 lets a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 lets a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 lets a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Questions About the Software
What features does the software include for letting agents?+
SMS review requests, an automatic follow-up nudge, sentiment-gated routing (so unhappy clients go to private feedback, not Google), a private feedback inbox, a stats dashboard showing requests sent and conversions, your existing Google reviews displayed in-app, and CSV bulk import. Nothing bolted on you'd never use.
Does it work on my phone?+
Yes — that's the point. The whole interface is built to be used between lets on a phone. Add a client in under 15 seconds.
What's the difference between this and free Google review request links?+
A static link doesn't get sent, doesn't filter unhappy clients out, and doesn't tell you who hasn't reviewed yet. The software does all three.
Can I cancel anytime?+
Yes. Monthly rolling — cancel from the dashboard with one click. No retention calls, no contracts to wriggle out of.
Software that earns its keep — for letting agents.
No setup fees, no annual contracts, no per-seat pricing. Just the features that move your review count up and your admin down.
Try the Software14-day free trial · No setup fees · Cancel anytime
Other Property we work with
The same approach works for adjacent property — same automation, different defaults.
More for letting agents
Same topic, different angles — useful if you're researching how reviews fit into your wider letting business.
Further reading
Articles from the blog that go deeper into the topics on this page.