Restaurant Google Review Tool
The fastest way for a restaurant to turn a finished meal into a Google review. Add a name and number, hit send, get back to work.
14-day free trial · No setup fees · Cancel anytime
What the Tool Does (And What It Doesn't)
This isn't a marketing platform. It isn't a CRM. It's a tool that does exactly one thing: get a diner to leave a Google review after you've finished a meal. Below is what's inside.
SMS review requests
Sent the moment you finish a meal. SMS gets a 90%+ open rate within minutes.
Sentiment gate
Unhappy diners give private feedback. Only happy ones go to Google.
Automatic follow-up nudge
If a diner doesn't respond to the first request, one polite reminder goes out a few days later. Then it stops — no nagging.
Private feedback inbox
Every low rating that didn't go to Google lands in your dashboard with its comment, so you can call the diner back and fix the issue.
Conversion stats
See how many requests you've sent, how many diners clicked through, and how many actually posted a review.
Bulk import past diners
Upload a CSV of recent diners and send a one-off request to all of them — a fast way to bank a wave of reviews.
What Using the Tool Actually Looks Like for a Restaurant
Five real scenarios from a typical week — a dining experience, a private dining, a follow-up on an older takeaway service. Same three taps every time.
dining experience
A diner who's just had a dining experience from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
private dining
A diner who's just had a private dining from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
takeaway service
A diner who's just had a takeaway service from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
catering for events
A diner who's just had a catering for events from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.
Why Most Restaurants Don't Use a Review Tool — Yet
The tools have been around for years. So why have most restaurant owners never tried one? It usually comes down to the four objections below — all of which fall apart on closer look.
TripAdvisor, Google, and Instagram all compete for your attention
One bad review about food quality can go viral locally
Regular diners take you for granted and never review
New restaurants get a burst of reviews that fades quickly
Top-ranking restaurants typically have 100-500+ Google reviews.
The Tool, From Tap to Review
Step one: open the app. Step two: enter the diner. Step three: send. The SMS goes out, the review form opens for them, and your Google profile gets one richer. That's the whole product.
Finish a meal
Wrap up the work the same way you always have. Nothing changes in how you operate.
Add the diner
Drop their name and mobile into the app — fifteen seconds, from your phone.
Reviews land
Happy diners post directly to Google. Unhappy ones give you private feedback first.
The Tool's Price for Restaurants
14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.
Lite
Enough credits for around 30 meals a month.
- Up to 30 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Starter
Enough credits for around 150 meals a month.
- Up to 150 message credits per month
- SMS review requests
- Automatic follow-up nudges (can enable/disable)
- Sentiment gate (review filtering)
- Analytics dashboard
- Email support
Growth
Enough credits for around 300 meals a month.
- Up to 300 message credits per month
- Everything in Starter
- Priority support
Tool FAQs
How quickly can I send my first request?+
Under five minutes from signup. Connect your Google profile, add your first diner, hit send. You'll often see the review appear on your profile that same day.
Does the tool send by SMS or email?+
SMS only. Email gets a fraction of the open rate and a much lower review conversion, so the tool is built around what actually works for a restaurant: a single polite text message to a UK mobile.
What happens if a diner doesn't reply?+
The tool sends one polite reminder after 3 days. After that, no more — we don't believe in nagging your diners on your behalf.
Can I bulk import old diners?+
Yes — upload a CSV, the tool deduplicates and validates phone numbers, and you can send a one-off request to everyone you've worked for in the last 6-12 months.
The simplest review tool a restaurant can pick up.
No training, no onboarding, no integrations to set up. Sign up, add your first diner, hit send. The next review is on its way.
Use the Tool14-day free trial · No setup fees · Cancel anytime
Other Hospitality we work with
The same approach works for adjacent hospitality — same automation, different defaults.
More for restaurants
Same topic, different angles — useful if you're researching how reviews fit into your wider restaurant business.
Further reading
Articles from the blog that go deeper into the topics on this page.