Review Automation for Pubs

Automated Google Reviews for Pubs

Grow Our Reviews sends your customers a review request after every visit. More Google reviews, better local rankings, more customers finding you.

14-day free trial · No setup fees · Cancel anytime

Why Most Pubs Have Too Few Google Reviews

The work doesn't stop and the asking gets forgotten. Most pubs can name half a dozen customers they could have asked last month — and didn't. Top-ranking pubs typically have 50-300 Google reviews, and you're nowhere near it because the process is manual.

Pub culture is changing — customers research before visiting

Food quality reviews can make or break a pub

Events and live music attract visitors but not reviewers

You compete with both other pubs and restaurants

Top-ranking pubs typically have 50-300 Google reviews.

Why Google Reviews Matter for Pubs

The pub industry is evolving. Customers increasingly search Google before choosing where to eat, drink, or host a gathering. Reviews about food quality, atmosphere, and friendly staff bring in customers who would otherwise go elsewhere. When someone searches "pub near me", Google shows the top three results based heavily on review count and rating — and those three results get most of the clicks.

"pub near me"

Google shows the top three results for this search based heavily on review count, rating, and recency. Most clicks go to those three.

Trust signal

For a pub, reviews are the first social proof potential customers see — long before they ever talk to you.

Permanent asset

Unlike TripAdvisor, Google reviews are free, owned by you, and don't disappear when you stop paying.

How Grow Our Reviews Works for Pubs

Three steps, no chasing. Finish a visit, drop your customer's name and number into the app, and we handle the rest. Happy customers go straight to your Google profile. Unhappy ones give you private feedback first — so your public rating stays clean.

1

Finish a visit

Wrap up the work the same way you always have. Nothing changes in how you operate.

2

Add the customer

Drop their name and mobile into the app — fifteen seconds, from your phone.

3

Reviews land

Happy customers post directly to Google. Unhappy ones give you private feedback first.

Works for Every Type of Pub Work

Whether you're doing a food service or an emergency live events, the workflow is the same — the request goes out, the review comes in.

food service

A customer who's just had a food service from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.

private function hosting

A customer who's just had a private function hosting from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.

live events

A customer who's just had a live events from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.

beer garden

A customer who's just had a beer garden from you is the easiest review you'll ever ask for — when the moment is right. The system catches that moment.

Pricing for Pubs

14-day free trial on the plan you choose. Card required. Cancel from the dashboard anytime.

Lite

£19 / month

Enough credits for around 30 visits a month.

  • Up to 30 message credits per month
  • SMS review requests
  • Automatic follow-up nudges (can enable/disable)
  • Sentiment gate (review filtering)
  • Analytics dashboard
  • Email support
Start Free Trial
Most popular

Starter

£49 / month

Enough credits for around 150 visits a month.

  • Up to 150 message credits per month
  • SMS review requests
  • Automatic follow-up nudges (can enable/disable)
  • Sentiment gate (review filtering)
  • Analytics dashboard
  • Email support
Start Free Trial

Growth

£79 / month

Enough credits for around 300 visits a month.

  • Up to 300 message credits per month
  • Everything in Starter
  • Priority support
Start Free Trial

Frequently Asked Questions

How many Google reviews does a pub need to rank locally?+

Top-ranking pubs typically have 50-300 Google reviews. The exact number depends on how competitive your area is, but consistency matters as much as volume — Google looks at how recently you've been collecting them.

Can I send review requests to my existing customers?+

Yes. You can bulk import past customers and send a one-off request asking for a review. Most pubs get a wave of reviews in the first week by reaching back to recent customers who would have happily reviewed if asked.

What if a customer is unhappy?+

Unhappy customers never reach your public Google profile. The sentiment gate intercepts low ratings and turns them into private feedback you can act on — protecting your rating and giving you a chance to fix it.

How long until I see results as a pub?+

Most pub owners get their first new reviews within the first week. Local ranking changes typically follow within 4-8 weeks of consistent collection.

Start collecting Google reviews for your pub today.

Set up takes ten minutes. Your next visit could be the one that finally gets reviewed — automatically, with no chasing.

Start Your Free Trial

14-day free trial · No setup fees · Cancel anytime

Other Hospitality we work with

The same approach works for adjacent hospitality — same automation, different defaults.

More for pubs

Same topic, different angles — useful if you're researching how reviews fit into your wider pub business.